Post by account_disabled on Dec 10, 2023 2:45:07 GMT -5
Businesses or agencies with branches If you have a branch that needs to be managed It's not difficult because in LINE Official Account Manager there is a function for you to create Account Groups in order to categorize them for easy administration. When you create an Account Group. the admin in charge will be able to Broadcast only once. But messages can also be sent to followers of each branch account. The advantage is that each branch can still use separate accounts. not mixed up.
And manage chats separately. In another Special Data case. a business does not want to open multiple LINE OA accounts. possibly because there are not many branches. Or each branch is so close to each other that there is no need to separate them. Can be used together And when a customer greets me Mark it in the chat with the Chat Tag feature. This depends on the situation and size of each business. (The example case is a large provincial agency. For this reason. it is recommended to open a separate account.
one account per province. because each province will be able to operate more conveniently.) Sample picture from pandaridersTH . Internal communication For large organizations There are many employees. When announcing something. I'm afraid people won't see it. I send an email. Some people open it. some don't. Broadcast only once. But messages can also be sent to followers of each branch account. The advantage is that each branch can still use separate accounts. not mixed up.
And manage chats separately. In another Special Data case. a business does not want to open multiple LINE OA accounts. possibly because there are not many branches. Or each branch is so close to each other that there is no need to separate them. Can be used together And when a customer greets me Mark it in the chat with the Chat Tag feature. This depends on the situation and size of each business. (The example case is a large provincial agency. For this reason. it is recommended to open a separate account.
one account per province. because each province will be able to operate more conveniently.) Sample picture from pandaridersTH . Internal communication For large organizations There are many employees. When announcing something. I'm afraid people won't see it. I send an email. Some people open it. some don't. Broadcast only once. But messages can also be sent to followers of each branch account. The advantage is that each branch can still use separate accounts. not mixed up.